Privacy Policy

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At 3Wells LLC, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a stay, or interact with us in any way. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect information that helps us provide and improve our hospitality services, including:

• Personal Information:
  Name, email address, phone number, and billing address.
  
• Booking Details:
  Dates of stay, number of guests, property preferences, and payment information.
   
• Website Interaction:
  Data from cookies, IP address, browser type, and device information.
   
• Communications:
  Any correspondence via email, phone, or our online forms.
   

2. How We Use Your Information

We use your information to:

• Process reservations and manage your booking.
• Communicate with you about your stay, inquiries, or special requests.
• Improve our website, properties, and guest experience.
• Send booking confirmations, promotional offers, and service updates (with your consent).
• Ensure compliance with legal and safety obligations. 

We do not sell or share your information with third parties except as required for payment processing, property management, or by law.

3. Payment Information

All transactions are processed securely through trusted third-party payment processors (such as Stripe, PayPal, or Airbnb).
We do not store or have access to your full credit card information.

4. Cookies & Analytics

Our website may use cookies to enhance user experience and collect anonymous traffic data through tools like Google Analytics.
You can disable cookies through your browser settings if you prefer not to share this data.

5. Information Security

We maintain strict security measures to safeguard your personal information, including encryption, secure servers, and limited data access.
However, please note that no online system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Rights

You have the right to:

• Request access to or correction of your personal information.
• Opt out of marketing communications at any time.
• Request deletion of your data, subject to legal retention requirements. 

To exercise your rights, please contact us at info@3wellsllc.com

8. Third-Party Links

Our website may include links to third-party booking or payment sites.
We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:
📧 Email: info@3wellsllc.com

Address -  2041 W. 97th St Los Angeles CA, 90047 USA